Contacts
Kanan Gupta,
The Liillydrop
Sector-11, Dwarka
New Delhi -110075
9810766170
Shipping & Delivery Policy
At TheLilyDrop, we’re committed to delivering beautifully crafted jewellery from across the globe right to your doorstep — safely, swiftly, and with the care it deserves.
Order Processing Time
- All ready-to-ship products are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next working day.
- Made-to-order or limited-edition items may take 7–10 business days to be crafted and dispatched. Please refer to the individual product page for specific timelines.
Shipping Time & Delivery Estimates
- Once shipped, most orders are delivered within 4–8 business days across India, depending on your pin code and courier availability.
- Remote or less-accessible locations may require additional delivery time.
Shipping Charges
- In shipping policy, fee of Rs. 99 will be charged at checkout.
Order Tracking
- As soon as your order is dispatched, you’ll receive an email and SMS with a tracking link.
- You can track your order status anytime using the link or by logging into your account on our website.
Non-Delivery & Reattempts
- In case of missed delivery, our courier partner will attempt to deliver the package up to two more times.
- If the delivery fails after 3 attempts or the address is incorrect/incomplete, the order may be returned to us. Re-shipping charges may apply in such cases.
International Shipping
- We currently do not ship internationally. However, we are working toward expanding our global reach. Stay tuned!
Need Help?
Our customer care team is here to help you with any shipping queries. You can reach us at
Email: thelilydrop@gmail.com
Contact: +91- 9810766170 ..
