Contacts

Kanan Gupta,

The Liillydrop

Sector-11, Dwarka

New Delhi -110075 

9810766170

Privacy Policy

At The LilyDrop, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.thelilydrop.com] (the “Site”), make a purchase, or otherwise engage with our brand.

Information We Collect

We collect the following types of personal information
  • Full Name
  • Email Address
  • Shipping & Billing Address
  • Phone Number
  • Payment Details (via third-party payment gateways)
  • IP Address
  • Browser type
  • Device type
  • Cookies and usage data (for analytics and user experience)

How We Use Your Information

We use the information we collect to
  • Process and fulfill your orders
  • Communicate order updates and promotional offers
  • Improve our website, products, and customer service
  • Personalize your shopping experience
  • Comply with legal or regulatory obligations
We do not sell or rent your personal information to third parties.

Sharing Your Information

We may share your data with
  • Third-party logistics partners for shipping and delivery
  • Payment gateways (e.g., Razorpay, PayPal) to securely process transactions
  • Marketing tools (e.g., Mailchimp, Meta Ads, Google Analytics) to send offers or track website performance
  • Legal authorities, if required to comply with the law or protect our rights
All third parties are required to adhere to confidentiality and data security standards.

Cookies and Tracking Technologies

We use cookies to
  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Improve overall user experience
You can manage or disable cookies in your browser settings. Please note that some parts of the Site may not function properly without cookies.

Data Security

We implement industry-standard security measures to protect your personal information. This includes secure servers, encrypted payment gateways, and restricted access to sensitive data.
While we strive to use the highest level of protection, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review the policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at: