Contacts
Kanan Gupta,
The Liillydrop
Sector-11, Dwarka
New Delhi -110075
9810766170
FAQs
FAQs
What is The LilyDrop?
The LilyDrop is your destination for curated, high-quality imitation jewellery inspired by global trends. We source stunning pieces from Korea, China, and Turkey—ranging from minimal everyday wear to bold statement jewellery.
Is your jewellery real or imitation?
Do you ship across India?
How long does it take to dispatch an order?
All the items are dispatched within 1-3 business days. Delivery usually takes a week, but we still give a timeline of 7-14 days for the products to reach you.
What are the shipping charges?
Free shipping on all orders above Rs. 999
For orders below Rs. 999, shipping fee of Rs. 99
How can I track my order?
(Please check and tell me if we can do this)
What payment methods do you accept?
We accept all major debit/credit card & UPI.
Do you offer Cash on Delivery (COD)?
No, currently we do not offer COD. For special cases, please text our team on Whatsapp/Instagram/ Facebook.
Can I cancel or modify my order?
Yes, you can cancel/modify the order only if it hasn’t been dispatched.
What is your return and exchange policy?
Currently, there’s no exchanges/returns because in the past, we have had losses as customers rejected the orders without a reason which led to shipping & handling costs. But to be double sure before placing an order, you can request a video call or a packaging video of the product.
Is your jewellery hypoallergenic?
All of our pieces are nickel-free and skin-safe, suitable for everyday wear.